Services

Barten & Associates, LLC Services

• Marketing and business plan development
• National and local recognition/awards program management
• Copywriting, executive speech writing and ghostwriting services
• Process and quality improvement strategies
• Customer service/satisfaction evaluation and development
• Customer-focused business realignment
• Public relations program development
• Social media/Web 2.0 strategy and program design
• Website, multimedia and graphic design management
• Employee programming and training seminars

Barten & Associates, LLC Specialties

• Strategic planning for customer and profit growth, with a special emphasis on marketing strategy, including product/service design to creatively meet buyer needs/solve hidden problems
• Executive ghostwriting services with publishing consultation and support
• Award/recognition program development and implementation with demonstrated return on investment
• Process and quality improvement to support performance excellence, including assistance applying proven quality enhancement models like the Malcolm Baldrige National Quality criteria
• Leading-edge customer service evaluation and development
• Customer-focused business planning
• Customer satisfaction improvement
• Brand and image development
• Publicity “on a shoestring” for small/emerging businesses
• Word-of-mouth strategies that work
• Creative social media and Web 2.0 techniques
• Program design for employee (and therefore customer) satisfaction

Learn More
For more information and a free introductory consultation, contact Laura Barten at (608) 758-2672 or via email.